Terms of service

OVERVIEW

Welcome to FALAK STORE! The terms "we", "us" and "our" refer to FALAK STORE. FALAK STORE operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). FALAK STORE is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least 18 years of age, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, you may be asked to provide certain information such as your email, billing, payment, and shipping details. You agree that all information provided is accurate and complete.

You are responsible for maintaining the security of your account and all activities under it.

SECTION 2 - OUR PRODUCTS

We strive to display products as accurately as possible. However, actual product appearance may vary due to device settings.

We do not guarantee that products will meet your expectations exactly as displayed.

We reserve the right to:

  • Modify product descriptions
  • Discontinue products
  • Limit quantities

SECTION 3 - ORDERS

Placing an order means you are making an offer to purchase.

FALAK STORE reserves the right to accept or reject any order.

Orders are only confirmed after:

  • Payment is processed (or COD confirmed)

We may cancel or modify orders and will attempt to notify you.

Returns and exchanges are handled according to our Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices may change without notice.

You agree to provide accurate billing and payment details.

We accept:

  • COD (Cash on Delivery)
  • Online payments (cards, etc.)

All charges must be paid in full.

SECTION 5 - SHIPPING AND DELIVERY

  • Delivery times are estimates (typically 3 business days)
  • Delays may occur due to courier services or external factors
  • Once shipped, risk transfers to the customer

We use trusted courier partners:

  • TCS, Leopards, Trax, Pakistan Post, M&P

SECTION 6 - INTELLECTUAL PROPERTY

All content on this website (images, text, branding) belongs to FALAK STORE.

You may not:

  • Copy
  • Reproduce
  • Resell
  • Distribute

without permission.

SECTION 7 - OPTIONAL TOOLS

We may provide third-party tools "as is" without warranties.

Use of these tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party websites linked on our store.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify.

All purchases are made with FALAK STORE, not Shopify.

Shopify is not responsible for any issues related to your purchase.

SECTION 10 - PRIVACY POLICY

Your personal information is governed by our Privacy Policy.

By using our Services, you agree to our data practices.

SECTION 11 - FEEDBACK

Any feedback, reviews, or suggestions you provide may be used by us without compensation.

SECTION 12 - ERRORS AND OMISSIONS

We may correct errors in:

  • Pricing
  • Product descriptions
  • Availability

at any time without notice.

SECTION 13 - PROHIBITED USES

You may not use our Services for:

  • Illegal activities
  • Fraud
  • Harassment
  • Spamming
  • Hacking or malicious activity

Violation may result in account termination.

SECTION 14 - AGENTS

Automated tools or bots may not interact with our Services without proper identification and compliance.

SECTION 15 - TERMINATION

We may suspend or terminate access at any time if Terms are violated.

SECTION 16 - DISCLAIMER OF WARRANTIES

All products and services are provided “as is” without warranties of any kind.

SECTION 17 - LIMITATION OF LIABILITY

FALAK STORE is not liable for:

  • Indirect damages
  • Loss of profits
  • Delays or service interruptions

SECTION 18 - INDEMNIFICATION

You agree to indemnify FALAK STORE against any claims due to misuse of Services.

SECTION 19 - SEVERABILITY

If any part of these Terms is invalid, the rest remains valid.

SECTION 20 - ENTIRE AGREEMENT

These Terms represent the complete agreement between you and FALAK STORE.

SECTION 21 - ASSIGNMENT

We may transfer these Terms without notice. You may not.

SECTION 22 - GOVERNING LAW

These Terms are governed by the laws of Pakistan.

SECTION 23 - HEADINGS

Headings are for convenience only.

SECTION 24 - CHANGES TO TERMS

We may update these Terms at any time. Continued use means acceptance.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

📧 zkmart259@gmail.com
📱 03173747106
📍 Taj Road, Chaman, Pakistan